About one in every four H-1B petitions receive an RFE. The first step to answering an RFE is to understand what CIS is asking, who dropped the ball, and who can provide that information. Just because someone is at fault for your RFE, or your employee or client’s RFE does not mean you should fire them or find someone else. At this stage, it is often unwise to find a new attorney, evaluator, or employer for that matter. Sometimes it’s the candidate’s fault. Sometimes, CIS is at fault. Sometimes it’s no one’s fault. CIS trends change every year and it’s impossible to keep up with all of them. Sometimes, you do need to find someone else for the job.

Regardless, the first step to successfully answering your RFE, or your employee or client’s RFE is to discover why it was issued in the first place and who is to blame. Remain calm, refrain from pointing fingers, and ALWAYS remain solution-oriented through this process.

Sometimes No One is to Blame

In many cases, this is exactly the situation. CIS visa approval trends change every year and it is practically impossible for everyone to keep up on them – even CIS. The best you can do is to work with a team that follows CIS trends as closely as possible and do your best. Working with a credential evaluation agency that specializes in RFEs and difficult cases is advised because they understand what works and what does not. This will not always prevent an RFE, but you’ll know you are in good hands in any case.

Sometimes it’s The Candidate’s Fault

This is a hard but true fact. Oftentimes, a candidate will make a mistake, and if this is your situation, it’s time to eat some humble pie and move forward towards a solution. Candidates, did you make a mistake about the value of your degree, certificate, license or diploma? Did you provide poorly or even fraudulently translated documents? Did you provide poorly evaluated documents? Did you receive your degree from an unaccredited institution? Educational document errors and inconsistencies, as well as mistranslations can be picked up by a skilled credential evaluator, but sometimes that’s not the first agency you work with. Be honest with yourself and your team about your credentials, and find honest, well-trained translation and evaluation agencies to work with from the beginning. At the end of the day, candidates, your petition is your responsibility.

Sometimes it’s The Attorney’s Fault

Attorneys, did you file the petition incorrectly? Sometimes this happens. Find out what went wrong and what you need to do to fix it. At this point, it’s probably not worth it to fire the attorney unless a horrible mistake was made. Oftentimes, when the attorney is at fault it’s for the same reason that candidates may have been at fault: they worked with the wrong translation or evaluation agency and ended up submitting inaccurate documents. These problems can be addressed by working with credible translation and evaluation agencies. Just make sure you work with TWO SEPARATE agencies – one for translation and one for credential evaluation – as these are two highly specialized services that require very different and very specific sets of skills.

Sometimes it’s CIS’s Fault

It’s no secret that CIS makes mistakes. Sometimes an RFE may be factually incorrect. Your petition, or your employee or client’s petition could be absolutely spotless, filed perfectly, and filed on time, and CIS will still issue an RFE. While these RFEs are frustrating, they are also easy fixes because you already have all of the documentation and information you need at your fingertips.

Sometimes Your Evaluator – or the Evaluation itself – is at fault

Maybe it was your evaluator’s error that triggered the RFE. Maybe it was the evaluation that your evaluator wrote but not your evaluator. This may sound confusing, but it’s actually a fairly simple differentiation. The candidate’s visa requires a very specific evaluation to write the equivalency to the US degree that you, your employee, or your client needs to meet H-1B visa requirements, and in the field that matches the H-1B job. If your degree, or your client or employee’s degree was earned outside of the United States, or with a major that is not an exact match to the job, you need an evaluation written that converts years of progressive work experience into college credit to fill in the gaps between the degree and the job, or the degree and the degree CIS requires you, or your client or employee to have.

Not every evaluation agency can provide this. Some do not specialize in immigration and visa evaluations, and some don’t have the authority or cannot provide the evidence needed to back up a work experience conversion. Talk to potential credential evaluation agencies. They may be able to write an accurate evaluation, but it may be the wrong evaluation for the H-1B petition. If an agency does not ask about the job or the visa, look elsewhere. The agency you want is one that specializes in immigration and visa evaluations, and specializes in RFEs and difficult cases.

An RFE is a chance to strengthen your case, or the case of your client or employee. Sit down with your team to find out who – if anyone – dropped the ball, who can solve the problem, and how to best proceed.

About the Author

Sheila Danzig

Sheila Danzig is the Executive Director at TheDegreePeople.com, a Foreign Credentials Evaluation Agency. For a free analysis of any difficult case, RFE, Denial, or NOID, please go to http://ccifree.com/ or call 800.771.4723.